{"id":16880,"date":"2025-11-08T22:30:42","date_gmt":"2025-11-08T21:30:42","guid":{"rendered":"https:\/\/reaatest.ch\/home\/intranet\/support\/"},"modified":"2025-11-09T15:58:56","modified_gmt":"2025-11-09T14:58:56","slug":"support","status":"publish","type":"page","link":"https:\/\/reaatest.ch\/en\/home\/intranet\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"16880\" class=\"elementor elementor-16880 elementor-16871\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58d815b e-con-full e-flex e-con e-parent\" data-id=\"58d815b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-381ccbd2 e-con-full e-flex e-con e-child\" data-id=\"381ccbd2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-119c33a0 e-con-full e-flex e-con e-child\" data-id=\"119c33a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6135adb0 elementor-widget elementor-widget-heading\" data-id=\"6135adb0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Support<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c514b65 elementor-widget elementor-widget-spacer\" data-id=\"5c514b65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7743593 e-grid e-con-full e-con e-child\" data-id=\"7743593\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc0f088 elementor-widget elementor-widget-text-editor\" data-id=\"fc0f088\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"text-align: center;\">My first connection<\/h4><p>The Supreme Council of the AASR is delighted to welcome you to the Intranet.<\/p><p>For your first connection, please start the <a href=\"https:\/\/reaatest.ch\/wp-login.php?action=lostpassword\" target=\"_blank\" rel=\"noopener\">&#8220;Forgot password&#8221;<\/a> procedure using the e-mail address you gave to the Secretary of your Chapter.<\/p><ul><li>If you can&#8217;t remember your e-mail address, you have no choice but to ask your secretary for it.<\/li><\/ul><p> <\/p><p>If you have any problems, don&#8217;t hesitate to ask for help via the <a href=\"https:\/\/reaatest.ch\/en\/home\/contact-form\/\" target=\"_blank\" rel=\"noopener\">Contact Form<\/a>. One of our webmasters will get back to you. <\/p><p>Great connection!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9551ee3 elementor-widget elementor-widget-text-editor\" data-id=\"9551ee3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4 style=\"text-align: center;\">Password forgotten<\/h4><p>If you can&#8217;t remember your password, here&#8217;s what to do.<\/p><ol><li>Prepare your e-mail address: the one you gave to your workshop secretary.<br><strong>If you don&#8217;t remember your e-mail address<\/strong>, please ask your secretary for it, or ask the site administrators via the <a href=\"https:\/\/reaatest.ch\/en\/home\/contact-form\/\" target=\"_blank\" rel=\"noopener\">Contact form<\/a>.<\/li><li>Click on &#8220;forgot password&#8221; (&#8220;mot de passe oubli\u00e9&#8221;)<\/li><li>The system asks for your e-mail address.<\/li><li>Click on the [Generate password] button<br>The system prompts you to check your e-mail inbox.<br><strong>If you don&#8217;t receive anything in your mailbox<\/strong>, the address may not be the one registered on the site. If so, please ask your workshop secretary or the site administrators via the <a href=\"https:\/\/reaatest.ch\/en\/home\/contact-form\/\" target=\"_blank\" rel=\"noopener\">Contact form<\/a>. <\/li><li>In your email, there is a link allowing you to generate a password.<br>This password is displayed in a new browser window. It&#8217;s very complex and difficult to remember.<br>So the solution is to delete it and set your own, respecting the following:<br>&#8211; 12 characters minimum<br>&#8211; 1 capital letter minimum<br>&#8211; 1 special character minimum<br>&#8211; no repetition of characters (&#8217;99&#8217; possible; &#8216;999&#8217; is not accepted) <\/li><li>Enter your password. Make sure that the [Save password] button becomes active. This indicates that you have followed the password instructions.<br>Note: Feel free to click on the eye to display your password.  <\/li><li>The system replies: &#8220;Your password has been reset&#8221;, and you receive a notification (e-mail) that the operation has been completed.<\/li><li>Please return to &gt; to log in.<\/li><\/ol><p> <\/p><p>If this doesn&#8217;t work, please try again, following the steps and instructions carefully.<\/p><p>The system blocks your account after a certain number of connection attempts. We do not give this number. So don&#8217;t hesitate to contact the site administrators via the <g id=\"gid_0\">Contact Form<\/g>. We&#8217;re here to help.   <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7d374675 e-flex e-con-boxed e-con e-child\" data-id=\"7d374675\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19b7ef5 elementor-widget elementor-widget-spacer\" data-id=\"19b7ef5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>My first connection The Supreme Council of the AASR is delighted to welcome you to the Intranet. For your first connection, please start the &#8220;Forgot password&#8221; procedure using the e-mail address you gave to the Secretary of your Chapter. If you can&#8217;t remember your e-mail address, you have no choice but to ask your secretary [&hellip;]<\/p>\n","protected":false},"author":2337,"featured_media":0,"parent":3491,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16880","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/reaatest.ch\/en\/wp-json\/wp\/v2\/pages\/16880","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/reaatest.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/reaatest.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/reaatest.ch\/en\/wp-json\/wp\/v2\/users\/2337"}],"replies":[{"embeddable":true,"href":"https:\/\/reaatest.ch\/en\/wp-json\/wp\/v2\/comments?post=16880"}],"version-history":[{"count":3,"href":"https:\/\/reaatest.ch\/en\/wp-json\/wp\/v2\/pages\/16880\/revisions"}],"predecessor-version":[{"id":16919,"href":"https:\/\/reaatest.ch\/en\/wp-json\/wp\/v2\/pages\/16880\/revisions\/16919"}],"up":[{"embeddable":true,"href":"https:\/\/reaatest.ch\/en\/wp-json\/wp\/v2\/pages\/3491"}],"wp:attachment":[{"href":"https:\/\/reaatest.ch\/en\/wp-json\/wp\/v2\/media?parent=16880"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}